How Can I Confirm That My Order Has Been Placed Successfully?Updated 25 minutes ago

Once your payment has been successfully completed, we'll send you an order confirmation email. This confirms that we've received your order.

I haven't received my confirmation email

Confirmation emails are normally sent within a few minutes. If you can't find yours, please check the following:

• Check your spam or junk folder: Sometimes our emails can end up there by mistake.
• Check the email address used at checkout: A small typo may prevent the confirmation from reaching you.
• Check other email addresses: If you paid using Apple Pay, your order may be linked to the email address associated with your Apple account, which is often an iCloud address.
• Check your email filters: Some email providers, particularly AOL and Yahoo, may occasionally filter or block automated emails.

Still can't find it?

Please contact our Customer Care team and include your full name and, if available, your order number. We'll check that your order has been received correctly.

What happens next?

Once your order has been made, checked and dispatched, we'll send you a shipping confirmation email with your tracking details so you can follow your parcel on its way to you.