My Little Necklace 2-Year WarrantyUpdated an hour ago
The My Little Necklace 2-Year Warranty is an optional protection plan that can be added to your order at checkout.
It provides additional protection for your jewellery for 2 years from the date of purchase.
🔒 What's Covered?
Depending on the circumstances, the warranty covers:
- Chain replacement if your chain breaks
- Visible damage that affects your ability to wear the jewellery
⚠️ What's Not Covered?
The optional warranty doesn't cover:
- Damage caused by improper care or use, including exposure to salt water, chlorine or harsh chemicals
- Loss or theft
- Normal wear and tear that occurs over time
If you're unsure whether an issue is covered, contact us and we'll be happy to check your order.
📩 How to Make a Warranty Claim
If you purchased the My Little Necklace 2-Year Warranty and need to make a claim:
- Email us at [email protected] with your order number.
- Tell us what happened and, where possible, include clear photos showing the issue.
Our team will review your request and will usually get back to you with a solution or next steps within 24 to 48 hours.
🇦🇺 Your Rights Under Australian Consumer Law
The My Little Necklace 2-Year Warranty is an optional additional protection plan. You don't need to purchase it to have rights in relation to faulty goods.
Our goods come with guarantees that cannot be excluded under Australian Consumer Law. The benefits provided by our optional warranty are in addition to any rights and remedies you may have under Australian Consumer Law.