How to track my order?Updated 24 minutes ago

How Can I Track My Order?

All My Little Necklace orders are sent with tracking, so you can follow your parcel once it's on its way.

Tracking Your Parcel

As soon as your order has been dispatched, we'll send you a shipping confirmation email with your tracking number.

Simply click the “Track my parcel” button in the email to see the latest delivery updates.

My Tracking Number Isn't Working

If you've just received your shipping confirmation and the tracking isn't showing any information yet, this is usually nothing to worry about.

• Tracking can take a little time to activate: It may take 1 to 3 business days after dispatch for the first tracking update to appear.
• Check again later: The tracking will usually update once your parcel has been scanned into the carrier's network.
• Still no update? If your tracking hasn't updated after 3 to 5 business days, please contact us and we'll take a look.

I Haven't Received a Tracking Number

If you haven't received a tracking email yet, your personalised jewellery may simply still be in production or undergoing its final quality checks.

Remember that each piece is made to order, and the full process from placing your order to delivery in Australia typically takes around 9  to 18 days.

• Check your spam or junk folder: Shipping confirmation emails can occasionally end up there.
• Check the email address used for your order: If you used Apple Pay, for example, the confirmation may have been sent to the email address linked to your Apple account.
• Still haven't heard from us? Contact us at [email protected] with your order number and we'll check its status.